Returns & Exchanges
At BullyBillows, we want you and your dog to be 100% satisfied with your premium gear. If the fit isn't perfect or you've changed your mind, you can return your items within 30 days of delivery provided they are in brand-new, hair-free condition.
Return Process
- 1.Check Eligibility
Ensure your items are unwashed, unworn, and free of any pet hair or odors to qualify for a full refund or exchange.
- 2.Start Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 3.Package Your Gear
Securely pack the items in their original packaging and attach the generated shipping label to the outside of the parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.